Pivotal MAPA

Pivotal MAPA (Management of Actual and Potential Aggression) Values and Philosophy:

Care

Demonstrating respect, dignity, and empathy; providing support in a non-judgement and person-centred way.

Welfare

Providing emotional and physical support; acting in the person's best interest in order to promote independence, choice and well-being.

Safety

Protecting rights, safeguarding people, reducing or managing risk to minimise injury or harm.

Security

Maintaining safe, effective, harmonious and therapeutic relationships that rely on collaboration.